Terms of Service for 10XF LTD
Last Updated: 5 January 2026
1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you (“Client”, “you”) and 10XF LTD (“Company”, “we”, “us”, or “our”). By engaging our services, whether through our website https://productions.10xf.store (“Site”) or through direct communication, you agree that you have read, understood, and agree to be bound by all of these Terms of Service.
2. Services
We offer video editing services under the following structures:
Single Projects: One-off video editing projects with pricing based on the scope, length, and complexity of the work as detailed on our Services page.
The 10XF Retainer: A package of six (6) Standard Form video edits (up to a maximum final length of 30 minutes each), to be delivered within a three (3) month period.
The Creator Partnership: A non-monetary, collaborative service for approved content creators, as detailed in Section 8.
3. Payment Terms
Single Projects: A non-refundable deposit of fifty percent (50%) of the total project fee is required before any work commences. The final fifty percent (50%) is due upon the Client’s final approval of the work, and before the delivery of the final, unwatermarked video file(s).
The 10XF Retainer: The full, agreed-upon fee is due upfront to secure our services for the specified period.
4. Payment Methods: All payments are to be made via the payment links we provide (Wise or PayPal).
5. Revision Process
All paid projects include up to three (3) rounds of revisions per video. A “round” is defined as a single, consolidated list of requested changes. Additional revision rounds will be subject to an additional fee, which will be quoted and must be approved by the Client before the work is undertaken.
6. Client Responsibilities
Upon successful receipt of the initial deposit or full payment, we will send the Client our Creative Brief (Intake Form). The Client agrees to complete this form in full, providing all necessary assets for the project, including but not limited to video footage, audio files, graphics, and a clear creative direction.
The Client warrants that they own or have secured the necessary licenses for all assets they provide, including any copyrighted music. The Client will be held solely responsible for any and all copyright infringement claims.
Work will commence only after the completed Creative Brief has been reviewed and approved by us. We will notify the Client via email when work on their project has officially begun.
7. Intellectual Property & Data Retention
Final Deliverables: Upon our receipt of full and final payment, the Client will be granted full ownership of the final, delivered video file(s) for their use.
Project Files: 10XF LTD retains ownership of all project files, including but not limited to raw footage, sequences, and any other working files used in the creation of the final video.
Portfolio Rights: We reserve the right to use the final video in our public portfolio and for marketing purposes. Clients may request a private project or NDA, which will be subject to a commercial opt-out fee.
Data Deletion: All Project Files associated with a project will be permanently deleted from our servers thirty (30) days after the final video has been delivered to the Client.
8. Cancellation and Refunds
Single Projects: The 50% deposit is non-refundable. If a project is cancelled by the Client after work has commenced, the deposit will be forfeited to cover time and resources invested.
The 10XF Retainer: The Client is entitled to a 7-day cooling-off period from the date of payment. The 3-month retainer period begins either (a) after this 7-day period expires, or (b) immediately upon the Client’s request to commence work on the first video, whichever comes first. If work is requested during the cooling-off period, the right to a refund is waived, and the retainer becomes fully non-refundable. If a cancellation is requested within the 7-day period (and no work has commenced), a full refund will be issued, minus any non-refundable transaction fees from our payment processor.
9. Creator Partnership Terms
This is a non-monetary agreement. In exchange for our editing services, the Client agrees to provide a permanent, prominent credit in the description of the video. The credit must read: “Edited by @10XFProductions” and include a clickable link to our Site and on the same platform where we have an official presence , the Client agrees to tag our official account.
Failure to provide and maintain this credit will result in the immediate and permanent termination of the partnership.
10. Limitation of Liability
In no event shall 10XF LTD be liable for any indirect, incidental, or consequential damages resulting from our services. Our total liability for any claim arising out of this agreement shall not exceed the total fees paid by the Client to us.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify clients of any significant changes.
13. Contact Information
For any questions regarding these Terms of Service, please contact us via the contact form on our Site.